Business Analyst Team Lead

Makati, Metro Manila, Philippines | Full-time | Fully remote


Lendi is Australia's #1 Online Home Loan platform and we're revolutionising the industry with best-in-class technology and a suite of tools that takes the hard work out of home loans - for our Customers and Brokers alike.

Reporting to our Head of Lender Product, you'll be:

  • Lead, manage and guide a team of Business and Support Analysts, providing best practice, direction and advice for achieving desired outcomes.
  • Monitor and ensure Helpdesk and Support tickets are resolved in a timely manner
  • Managing employee/team performance by setting objectives, performance metrics and conducting performance reviews.
  • Drive maturity and continuous improvement initiatives for the BA Practice
  • Represent the PH Business Analysis team within the broader IT function and organisation as a whole.

Your skills, attributes & experience:

  • 3+ years of people management experience preferably in Banking/financial services
  • 4+ years’ experience in Agile Delivery as a Business Analyst or Systems Analyst
  • Demonstrated skills in business process mapping and business model design eg. BPMN, UML, User stories.
  • Experience in BAU support ticket management, Jira boards and task management
  • Experience mentoring and developing team members, with a focus on continual performance improvement
  • Assess, plan and implement strategies to uplift the BA team’s capability
  • Excellent analytical, strategic and conceptual thinking skills with the ability to solve complex problems.
  • Familiarity with business process improvement
  • Lending project implementation experience (desirable)
  • Previous experience in Project Management (desirable)

We're looking for a team player who enjoys working in smaller, nimble and technology-focused project teams with a strong emphasis on delivery. Excellent communication skills are essential, as is the ability to liaise with senior stakeholders

What's in store for you at Lendi?
  • Performance incentives
  • Continuous improvement: Unrivalled support & training!
  • Career progression
  • HMO for you and one dependent on Day 1
  • Life Insurance
  • Virtual Social Club
  • Great company culture!
  • Flex-first (WFH set-up): You can work from home or at the office! All up to you!
  • & many more!
How to Flexi-first:
  • You must have a stable fixed internet connection
  • Lendi will provide you with your equipment such as a laptop, extra monitor, mouse, keyboard, & headset.
If this sounds like something you would like to explore, please send your resume, position to apply for and a covering letter detailing your relevant experience and what separates you from your peers.

Please complete the resume upload in Recruiterbox.